Account Tiers

Essential

The daily standard: no monthly fee, no minimum balance, a contactless debit card and full access to online banking.

update Last updated 1 August 2026 list_alt 4 sections

Essential has no monthly account fee. Charges that can still apply — such as foreign cash withdrawals — are listed in the tariff of charges.

Section 01

Who Essential is for

Essential is the account most people should start with. It does everything a current account needs to do, it costs nothing to hold, and you can move up a tier later without changing your account number.

  • You want a straightforward current account with no monthly fee.
  • You are opening your first account, or moving from another bank.
  • You spend mostly in your home currency.
  • You would rather pay for extras when you use them than carry a monthly charge.
Section 02

What is included

FeatureEssential
Monthly account feeNone
Minimum balanceNone
Debit cardContactless, with a virtual card available immediately
Online and mobile bankingFull access, including card controls and statements
Domestic transfersIncluded
Standing orders and direct debitsIncluded
In-network cash withdrawalsFree
Foreign transaction feeStandard rate applies
Global ATM rebatesNot included
Dedicated adviserNot included
Support24/7, by phone and secure message
info

Free means free

No monthly fee, no minimum balance, and no requirement to pay a salary in. If a charge could ever apply to your account, it is in the published tariff.

Section 03

When to consider moving up

Tiers are worth paying for only when you use what they add. These are the honest triggers.

You spend abroad regularly
Elite Plus removes foreign transaction fees and rebates out-of-network cash withdrawals. If you travel more than occasionally, it usually pays for itself.
You want cashback on everyday spend
Elite Plus adds cashback on eligible card spend. Below a certain monthly spend it will not cover the fee — the calculator on the tier page shows where the line falls for you.
Your finances have become complex
Property, a business, investments across several places: Prestige adds a named adviser rather than a queue.
Section 04

Opening an Essential account

01

Register

Your name, date of birth, address and contact details. A few minutes.

02

Verify who you are

A photo ID and a document showing your address. Uploaded, not posted.

03

Approval

Most applications are decided within one business day.

04

Start banking

Your virtual card is live immediately; the physical card follows in the post.

Related

Documents you may also need

This document was last updated on 1 August 2026. We publish the current version here at all times; superseded versions are available on request.

If anything on this page is unclear, write to us and we will explain it.